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Welcome back to Selz! We get a lot of questions day-to-day about using Selz to its maximum capacity, so we’re collecting some of the most common ones here. 

There are a lot of common questions that our users have when they get started with Selz, and we thought it would be helpful to dig into them in detail here on the Selz blog. I hope that by exploring them, we can give you insight into how to increase your sales, use the platform in new ways, and continue to grow your business.

More than Answers to your questions about how to use Selz

What do I need to get started with Selz?
How do I use Selz?
Can I create more than one Selz store or more than one website with my Selz account?
Is there a way to do a Selz upsell before a purchase is made and not post purchase?
I am looking to add a t-shirt print on demand store. Does Selz integrate with any companies that do that?
Can I start a Selz dropshipping store?
Can Selz extend my free trial if I need more time?
How can I protect my digital product files from illegal downloads?
What are the payment options, and how long does it take to get paid with Selz?

What do I need to get started with Selz?

Chances are that you know that you don’t need a credit card to start your free Selz trial.

It’s easy to sign up and get free access to all the features we provide for two whole weeks. That’s plenty of time to get a feel for the platform, build your online store, and even start making sales.

However, two weeks isn’t that much time in the life of an extraordinarily busy person. That’s why I recommend the following to get the most out of your trial:

Selz log in from Selz ecommerce for business growth

1. Carve Out Some Quality Time

I’m a multitasker by habit, so I understand what it’s like to jump into several new endeavors at the same time. However, as rewarding as a packed schedule can be, it’s important to give yourself enough time to really get into the platform.

While you can create a stylish online store relatively quickly using Selz, launching a new Ecommerce business is a much bigger undertaking.

Don’t start your new workout regimen this week, or sign up for the trial if you have a massive project to undertake at your day job. Allow yourself the necessary time and energy to focus on building exactly what you want with this toolset.

Give yourself an hour a day to work on your store, if you can.

Honestly, it will not take that much time. However, the process of building an online store raises so many questions and issues that you’ll want time to reflect. Take a look at other articles on the Selz blog.

Give yourself time to dig into research and follow your curiosity. This will not only help you build the best online store possible but it will strengthen your business as a whole.

Read more: Building an Ecommerce Website in 7 Steps

Adding a product is the first step for great small business ecommerce with Selz ecommerce for business growth

2. Prepare to Build Your Site

Gather Your Materials

There are plenty of materials you can compose before your trial begins to save yourself time. If you’re a motivated entrepreneur, you can quickly whip up copy, snap some product photos, and throw together your product listings in no time. However, that time crunch might not produce your best work, and it’s likely to be incredibly stressful.

Have these elements ready to go before you start building, and your trial will be a breeze:

Learn more:

10 Steps To Successfully Starting An Ecommerce Business
How To Write an Ecommerce Store About Page Your Ideal Customers Will Care About
5 Ways To Validate Your Product or Service
21 Things to Do Before and After You Publish Your Product Listing

Explore the Professional Selz Themes

We offer a range of state-of-the-art Selz themes to help your store look its very best right from the beginning. Take a look at the available options before starting your trial, and test drive a couple once you get going.

Not sure where to start? We recently wrote about the different themes and how each can be optimized for the unique needs of your business. Learn more here.

Read more:

5 Amazing User Interface Examples to Inspire your Online Store
How to Set Up an Online Store that Will Establish Brand Authority and Gain Customer Trust
40 Proven Ecommerce Homepage Examples to Help You Get Results

3. Get Help When You Need It

One thing that sets Selz apart from other platforms is our exceptional customer service. We’re not just there when things go wrong, we’re here to make things go right, 24 hours a day.

Your Customer Success Manager

During your trial, a customer success manager will reach out to you to help you use the platform, troubleshoot setup issues, and more. Take advantage of this invaluable resource, even if you haven’t run into any issues. We are here for you.

Selz and email lists go together for strong ecommerce conversions

Email From Selz

After you sign up you’ll also receive a series of emails that will guide you through different aspects of building your store. You don’t need to follow along with them if you don’t want to, but they provide a truly manageable, helpful structure for developing your online store and business.

Help Center

Our Help Center is packed with useful information for any questions you might have.

You can always reach out to [email protected] to receive expert guidance from our wonderful customer support crew as well.

We put all of these resources in place to ensure that you can make the most not just of your trial, but of your Selz experience over the long haul. Your success is our success, and we want to help your business flourish.

Selz enable cart - one more way that Selz makes ecommerce simple and powerful

How do I use Selz?

The phrases ecommerce and online store get thrown around so much on the internet. It can be tricky to understand what ecommerce really means, and what exactly different ecommerce platforms do.

Selz is an incredible tool for your business, but there are a couple of things it doesn’t do:

  • We’re not a marketplace like Amazon or Etsy, and there are a few reasons we think this benefits your business.
  • Merchants aren’t able to create staff accounts or sell subscriptions, yet, although Selz subscriptions are in the works and we’re truly excited about this development.

So, let’s talk about what you can accomplish with Selz.

Selz dashboard is where you run the ecommerce for your small business

1. Build an Online Store

Selz is well-known for our streamlined, intuitive ecommerce store builder. Many other platforms either require a high level of design and development experience.

This means that you’ll need to hire someone to create your online store. On the other side, some ecommerce platforms provide beautiful design templates, but they are not easy to customize. This creates a rigid, inflexible store building experience.

These barriers to entry are two extremes that make creating your online store more challenging than it needs to be.

Selz balances these two approaches with our drag and drop website store builder. You choose the pre-designed template, or theme, that best suits for your business.

From there, you can change colors, sizes, fonts, and even rearrange page elements with a simple drag or your mouse or trackpad.

Learn more: How to Start Selling Online in 6 Simple Steps

Google ads from Selz advertising services can help grow your business whether you are in ecommerce or run a brick and mortar store

2. Sell Across the Internet

Believe it or not, you don’t need an ecommerce website to sell online. Some of our most successful merchants use Selz as a tool to sell through their independent websites, blogs, and social media platforms.

For those of you who have already created an online presence, our platform syncs beautifully with WordPress and Blogger, as well as just about any site with a custom HTML field.

And for businesses that thrive on social media, the Selz Facebook integration means that you can funnel traffic directly from your content and engagement to your products. Your customers won’t even need to leave Facebook.

Of course, you don’t need to choose just one channel.

At Selz, we’re strong believers in the value of omnichannel and multichannel selling.

Selling through a variety of different channels (online store, blog, social media) is a great way to increase your sales, and it’s also a fantastic opportunity to build your brand and gain exposure for your business.

Read more:

How to Start an Online Store With a Global Reach
How to Monetize a Blog in 3 Steps
WordPress Ecommerce: Start Selling on WordPress in 9 Simple Steps
How to Add an Online Store to Your Tumblr Site
The 5 Most Effective Ways To Use Buy Now Buttons and Widgets

Selz apps include time-saving integrations and automation tools

3. Optimize Your Online Presence

Selz ecommerce stores are more than just a digital storefront for your products.

The Selz platform is built for high-quality blogging. It is automatically mobile-optimized and has powerful, intuitive SEO tools.

As you work through your free trial, explore the broader toolset available with Selz and get to know the different features that can streamline your processes and connect you with a broader audience.

Selling digital products? Explore the different security options that come with Selz, including license keys, PDF stamping, and more.

Selling physical products? Selz offers a range of tools to help with inventory management and fulfillment.

Selling services? Selz can help you build up your personal brand and connect to the right audience for your offerings.

Selz enables you to sell physical products, digital products, and services through your online store, established site or blog, and even through social media.

If you’re new to Selz, try building a store first or start using embeds and buttons to launch your business online. If you’ve been with us for awhile, step out of your comfort zone, and start taking advantage of the options our platform provides.

If you want to sell with, check out these frequesntly asked questions and get a leg up with Selz ecommerce

Can I create more than one Selz store or more than one website with my Selz Account?

With your Selz account, you get one online store and one site to build that store. 

If you have different products or niches that you want to target with multiple sites, there are many ways to optimize your Selz account. 

For instance, you can use our embedding tools – buttons, widgets, even embed entire categories, to add your product listings to different websites. Another option – add a Facebook store to a new Facebook page. These options give you multiple channels for selling your products online.

An image of the selz dashboard for an article comparing selz

Is there a way to do a Selz upsell before a purchase is made and not post purchase?

Feature-wise, there’s not a specific tool for pre-purchase upsells. That said, there are a lot of ways to approach upselling in your online store. 

Free or reduced shipping can be a valuable tool for upselling physical products. You can offer a shipping discount on select higher-priced items, or set the threshold for discounted shipping slightly higher than the cost of most items.

For example, if the majority of items in your store cost $15, offering discounted shipping to customers that spend over $20 can move shoppers toward buying multiple (or more expensive) products. 

In the same vein, you can offer discounts if customers spend over a specific price threshold- i.e. 10% off for customers that spend over $50. Not sure how to get the best returns on your discount? Check out our guide to using discounts for maximum impact.

Finally, bundling products can be a powerful way to encourage customers to buy more. Simply create a new product in your online store for Selz upsells that include multiple items at a discounted cost.

For more on upselling and cross-selling with Selz, check out this article.

I am looking to add a t-shirt print on demand store. Does Selz integrate with any companies that do that?

As of right now, there is no Selz print-on-demand integration. We’re working on this and hope to have an integration along these lines soon!

Can I start a Selz dropshipping store?

Yes! You can connect Selz to AliExpress to drop ship products. The process is fairly manual, though you can automate some elements via Zapier. We’ve put together a guide to Selz dropshipping with AliExpress here.

If you already work with a set of suppliers, you can connect with them directly. Essentially, you’ll list their products on your store, pass orders along as they come through, and track inventory together. 

Can Selz extend my free trial if I need more time?

The Selz free 14-day trial gives you access to all of the features available on the plans, and you have that time to experiment and decide which features are right for you.

At this time, we don’t offer extended trials or the ability to pause a trial. If you don’t choose a paid plan before your trial ends, your account will become a free account. If you continue to use your free account you can keep learning about what your business needs. And you can upgrade at any time.

Use the Selz Set Up Checklist to maximize your reach during your free trial.

Digital security is essential when you're selling digital products. Choose Selz ecommerce solutions for digital product selling

How can I protect my digital product files from illegal downloads?

For those of you who don’t know or are more focused on selling physical products or services, digital products can take the form of videos, eBooks, PDFs, MP3s, software, graphic design templates, and more.

These products can be easy to distribute online, but that same simplicity can make it challenging to prevent customers from sharing your digital products or (even worse) selling them as their own.

Luckily, here at Selz we have some top-notch security features to help defend digital businesses from this type of exploitation. Merchants can utilize download and streaming limits, PDF stamping and watermarking, and even license keys to protect software and apps.

Read: How to Sell Digital Products and Keep Them Secure

Selz license keys are easy to add and easy to use, which is why you should use Selz e-commerce for digital downloads

What are the payment options, and how long does it take to get paid with Selz?

You’re not running a business just for fun. We know that profit matters to you and it’s important to understand how you’ll receive funds.

Selz Pay and PayPal

There are two payment gateways you can use with Selz: PayPal and Selz Pay. It will take 48 hours to activate payment as a merchant, so go ahead and select your payment gateway for your account right away during your trial.

Merchants can choose from three different payment options –  daily, weekly or monthly. If you’re using Selz Pay, there will be a seven day period between the initial charge and transfer of your business’s first transaction. This will create a short delay for your first payment.

This is for security purposes and only occurs after the very first payment. After that, your payments will be faster, and direct transfers will occur according to the payment schedule you select. Also, you can change your payment schedule preferences at any time!

Selz analytics include in-platform analysis of sales, conversions, traffic and more with direct integrations

We’d love to know what other questions you have about using Selz and optimizing your digital business! Connect with us on LinkedIn or YouTube today!

About the author

Bryce Patterson

Bryce is a writer and content marketer for tech companies including Churn Buster and Evergreen. He gives ecommerce business and non-profits a more human, relatable voice. He has written a novel, worked on a comic book, and played in a handful of bands. Bryce lives in Colorado.


  1. Jana Rumberger

    We’re glad that we can help Nancy! In response to your question, yes, Selz offers staff accounts with all of our plans. You can read more about our plans here, and details on adding a staff member to your shop here.

  2. Nancy

    Thank you for such a detailed answer! I am also wondering, is it possible to add a staff member to my shop?

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