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When you sell online, you know that customers can sometimes enter the wrong information when rushing through the checkout process or using an auto-fill plugin. Now you can update order details and customer information with Selz.

Whether there’s a typo in your customer’s delivery address or they’ve made a typo in their email address, we’ve made it super simple to update order details for your customers or the customer’s profile.

Here’s how it works.

Update order details

As a Selz seller, you can now edit buyer details for a single order. This is particularly beneficial if a customer has entered the wrong shipping address or made a mistake when entering their email address during checkout.

Find out how updating order information works.

Update customer information

As a Selz seller, you can now also update a customer profile to accurately reflect their information. Whether you want to edit their shipping address, name, or email address where they receive order confirmation emails and product updates, this optimization is particularly helpful for propagating your customer’s information.

Find out how it updating customer information works.

Being able to update your customer information is a no-brainer when it comes to online selling and we’re happy to have made these two little optimizations for making managing your customer orders and details even easier.

Got ideas for us?

Many thanks to the ongoing feedback with the amazing entrepreneurs who use Selz and provide us with insights about how to make Selz their trusty sidekick for fulfilling orders and making customers happy.

If you have ideas about how to make Selz better, you can always suggest features and enhancements of current features by emailing us or leaving a comment below and we’ll add your vote.

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About the author

Kristen Runvik

Content strategist and holistic herbalist with experience in collaborative content creation and strategy implementation, multidimensional and highly creative content development, ecommerce growth, and medicinal plant, flower, and herb expertise.

Kristen is also the Founder of Lagom Body Co., a multidimensional skincare and lifestyle brand.

4 comments

  1. Federica

    Hi,

    I have a suggestion for the checkout: can you add a progress bar when the checkout popup is loading? Several people think that the page is not loading.

    I think it’ll be very useful because there are potential customers that leave the page without buy!

    Thank you

    1. Kristen

      Hi Federica, awesome idea! I’ll definitely pass it onto our designer to see what we can do for the future :)

    1. Kristen

      Glad you like it, Wilna :) Cheers!

Comments are closed.