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Ecommerce news January 13, 2020 – Online Security

Fraud and transaction security are important ecommerce news with the release of new findings from a trusted source

New research finds that small businesses moving online underestimate the importance of security. At the same time, 48% of online shoppers are more sensitive to the impact of security on their shopping experience than they were just a year ago.

There are many things that an online business can do to make sure transactions are secure, whether your primary concern is your online store or digital product delivery.

Ecommerce news January 6, 2020 – Customer feedback and Holiday Returns

The start of a new year is a powerful time for small businesses. The news is less focused on business and more on international politics. That can make it hard to see how the wider world may impact your business in the coming days and months of 2020.

A reporter reaching out for comment. International news can sometimes overshadow ecommerce news, but that does't make your business less important.

Today we have confirmation from MasterCard that holiday ecommerce spending was at an all-time high in 2019. 24.5% of retail purchases took place on Cyber Monday, while only 15.4% of retail spending was on Black Friday. Read more here.

Also, an interesting take from Seth Godin on customer feedback. There is more emphasis than ever on creating community and relationships with customers to build your business. For new strategies to consider, check out this article.

For ecommerce news from last year, read more here.

About the author

Jana Rumberger

Jana is a writer and Content Manager at Selz. She has expertise in ecommerce strategy, selling products online, and small business solutions. Jana combines diverse experience in education, design, and manufacturing to craft engaging content.

In addition to her writing, she is a visual artist and foodie in Portland, Oregon.